When will commonsense replace opaque processes and wisdom of senior officers?

They tell me that there is a process for allocation tenders. They tell me that people involved in the process are all senior officers. And then I find that tenders that are allocated are worse than what my house maid would go and get. Then they tell that proper processes were followed and approved by senior officers. By the way if you think that the rates are exorbitant by an order of magnitude, they will start an investigation. The investigation will follow its own opaque process with its own set of senior officers. And it should be of no surprise if they do not find any fault in the allocation process and in the appointment of the officers. It is my fault that I applied my common sense.